Failure to comply with the precautions could result in damage to your product or loss of data. Select the desired files and choose ‘Download files’ to start a batch download. Grade C – Moderate scratches and dents. The replacement part number will vary depending on the optical drive that is being replaced. Then click the Software – Multimedia , and Software – Solutions links and look for any available recording software updates, for example Roxio Creator software update.

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Email list of drivers. Optical drive removal Review the safety considerations before performing the steps listed below by clicking on the following link:.

HP xw Workstation – Driver Downloads | HP® Customer Support

For items shipping freight, you will be responsible for arranging the freight shipment. See your browser’s documentation for specific instructions. The edges of metal panels can cut skin.

If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. You are responsible for all customs fees and duties.

Select the drive name, click the uninstall button, and wait about five seconds. Click here for the defective parts return procedure for US. We are closed on weekends.

HP xw4600 Workstation – Removing and Replacing the Optical Drive

The Virtual Agent is currently unavailable. Modify your browser’s settings to allow Javascript to execute. Asia Pacific ddvd Oceania. To correct the problem and allow the software to detect the drive again, uninstall the CD recording software, restart the computer, reinstall the disc recording software, and then restart the computer again.


Click Startand enter ” device manager ” into the Start Search field. For more information, you can read the Microsoft support article Optical drives do not work as expected after you upgrade a computer to Windows Vista in English. Or use the product video listing on the HP Services Media Librarythen select Optical drive from the menu on the upper left hand side of the screen. Please try again shortly.

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If you suspect that the drive may be bad h; using these steps, test the drive to see if the hardware has failed. Inventory and Ecommerce Management. If the drive is not recognized, continue to the next step.

If Windows does not recognize the drive, repeat Step 1 to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed.

If the drive name still does not appearreplace the cable, the drive, or have dvdd computer serviced. Click OK or Allow on any verification messages that open.

This tool applies to Microsoft Windows PC’s only. Check the drive cables Perform the steps in this section to check the drive cabling:. Otherwise, use Device Manager to reinstall the drive and to find if Windows is able to recognize the drive. Select your operating system and version. The computer must be restarted after installing Roxio Creator before the drive will be recognized. In a desktop configuration, push in on the yellow drive lock to release the drive.


If a drive name is shown with an alert icon the drive icon is marked with an alert symbol,double-click the drive name to find more information. Resetting the BIOS may also resolve this problem.

HP xw4600 Workstation | 3.00GHz Core 2 Quad E8400 | 2gb DDR2 | DVD-RW

Close Device Manager and skip to Step 2 to reset power and reseat the drive cables if necessary. How does HP install software and gather data? If you have upgraded a computer with Windows XP to Vista and the drive was working in XP but is no longer working correctly in Vista, start at Step 4 to remove the upper and lower control filters from the registry step by step.

If a LowerFilters value is listed on the right side of the registry editor window, click the LowerFilters value and press the Delete key.